Nurse Case Manager Guidelines


A common issue for many of our clients is:  the do’s and don’ts of nurse case managers

The Indiana Workers’ Compensation Board on its website, contains a set of guidelines that applies to nurse case managers.  Those guidelines state as follows:

  • A NCM may be involved in a claim to schedule appointments, help facilitate care suggested by the medical provider, and to report back to the employer and/or carrier.  However, a NCM should not express opinions, to either the injured worker or the medical provider, regarding an injured worker’s course of medical care or otherwise attempt to influence the process.  Additionally, a claims adjuster should not attempt to direct the care provided to an injured worker by the authorized treating doctor.

Feel free to contact us for a free consultation if you have been injured in the workplace.  We are happy to answer your questions.

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